Volotea – shaping loved brands

19 Jun 2017

Volotea has been selected by TripAdvisor Travellers' Choice 2017 as among the best airlines in the “Europe Regional and Low Cost” category. Volotea is ranked first in Spain. 

Travellers’ Choice is TripAdvisor’s flagship awards programme in travel and hospitality. Entirely based on reviews collected from Volotea passengers on TripAdvisor, it guarantees consumer credibility and measures endorsement. In these reviews, Volotea has an excellent score with 88% of reviews scoring 3 or higher (out of 5), with more than 2,000 reviews in 11 languages.

Saffron has been working with Volotea since its inception in 2012. We have defined its distinctive Brand Identity - read our case study Home Away From Home - and we also helped Volotea shape its overall brand experience, through ongoing product and service touchpoints. 

It's fantastic that Volotea's work has been recognised by a growing number of customers. Volotea is on its way to becoming an unusual thing: a loved brand.