Digital by Default

Good thinking by the government

One of the best things the British government has done in a long time is www.gov.uk - the UK government’s online portal that will eventually provide a single point of access to most if not all of HM Government services. Created by the Government Digital Service, it was very well received when it launched and has gone from strength to strength (even if the UK isn’t quite Estonia yet).

Not long ago they edited down their Digital by Default service standards from 26 points down to 18. These service standards are the minimum ‘best practice’ requirements that a service needs to adopt if it’s to be hosted on www.gov.uk – but they’re an excellent guide for anyone looking to build a new product, service or business with a digital component.

Take a look here.